||8.30am - 9.30pm|
|Tuesday - Friday
||8.30am - 6.30pm|
We are closed between 12.30pm - 1.30pm every day.
There is Emergency telephone access from 8am - 8.30am Monday - Friday.
Making an Appointment
To book an appointment ring our main switchboard number on 0203 538 3959. Alternatively, you can book via our Online Services.
- Urgent cases are seen on the day.
- 48 hour in advance appointments are available everday and are released for booking at 10.30am everyday. We cannot book these appointments before 10.30am.
- Routine Appointments can be booked up to 4 weeks in advance.
- We would be grateful if you could provide the receptionist with brief details of your problem so that you can be offered an appointment with an appropriate member of our team. Nurses based in our practice treat patients for a wide range of common conditions.
- One appointments is for one patient only. If you require another member of the family to be seen you will need to book an additional appointment.
- Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that the results of tests can only be given to the patient.
- You can book to have a telephone consultation with a doctor. He or she will ring you within an agreed time frame on the telephone number you have provided.
- If you cannot keep an appointment please inform us as soon as possible so someone else can benefit from the appointment
You can help us by:
- Being on time for your appointment
- Letting us know if you need to cancel by calling the surgery on 0203 538 3959. Alternatively, via our Online Services.
- Calling for a home visit or urgent appointment before 10.00am
Home visits are for housebound patients or those patients that are deemed to ill to attend surgery. Lack of transport is not a reason for requesting a home visit. Whether or not a doctor will visit is at their discretion and they will usually telephone before visiting’.
Please ring before 10.00am to arrange a visit and let us know if your condition is urgent. It is safe to bring children with temperatures to the surgery. They will be seen more quickly and, if infectious, can be accommodated in a separate room.
Children will not be seen at home except in exceptional circumstances
Unfortunately between 10th May and 17th May 2018, 29 patients did not attend their appointments with a GP and 45 did not attend their appointments with a nurse and did not cancel. These appointments could have been released to others - Please remember to cancel or rearrange your appointment if you can no longer attend.