Borehamwood Shopping Park
Herts, WD6 4PR

Online Services

Vision Online is changing to Patient Services - Find out more

By using the online services at The Grove Medical Centre, you can have access to many surgery services safely and securely online.

Please note, because some of the services we offer operate on different software systems, you will need more than one username and password to access all services.

Use Website Online Services for...

  • Request Test Results
  • Appointment Cancellations
  • Travel Vaccination Form
  • Update your Personal Details

New users can register online and existing users can continue to use the service by logging in using their existing login details.

Enter Website Online Services

Use Practice Online Services for...

  • Booking Routine Doctors Appointments
  • Ordering Repeat Prescriptions
  • Access summary information from your medical record (allergies, medications and adverse reactions)

How to Register for Repeat Prescriptions, Appointments and Access Summary Information from your Medical Record Online

You will need to register for the practice online service to be able to book your appointments, request your repeat prescriptions and access summary information from your medical record online.

The service called ‘Patient Services’ (formerly 'myvisiononline’) requires that you register your email address with the Surgery. This will only need to be done the first time.

This can be done by printing off the form here Practice Online Service Registration Form.

Please return your completed form to Reception who will generate a token which will be emailed to you.

You will then be able to register, choosing your own username and password for your future use.

Once this is completed you will be set up to begin using our Practice Online Services which enable you to book appointments and request prescriptions.

Existing Practice Online Services users will need to complete a new registration form to be able to access summary information.

For more information on ‘Patient Services’  please click here.


Due to a change in policy we can NO LONGER register patients UNDER THE AGE OF 16 for Patient Services (Formerly Vision Online)
  • Any previously active accounts for any children under the age of 16 will be disabled
  • Any accounts sharing the same email address will also be disabled
We apologise for any inconvenience this may cause.

Already Registered?

If you have returned your complete registration form and received your token from the surgery you can now start using the practice online services.

Enter Practice Online Services