Ordering Repeat Prescriptions

Particularly due to the current Corona Virus situation we must minimise the amount of patients visiting the surgery. We therefore request that Repeat Prescription requests are made using on-line services where possible. If you do not have an online account you may use the link below or click here to request your medication via email.

Additionally we ask that you identify, on the request form, which Pharmacy you would like to collect your medication from. Your prescription will be sent EPS to this pharmacy in 2 full working days.

Please note: ONLY medication related requests will be addressed; anything else will be ignored. Thank you for your co-operation.

Repeat Prescriptions

Due to the practice changing Clinical Systems in early September, the online services link is no longer in operation. Please contact the surgery after 16th September to re-register for the new service. We will update the link after the change. Apologies for any inconvenience caused. Thank you.

Patients who need regular repeat medication and have had this approved by their doctor can order a repeat prescription in the following ways:

  • By visiting our online services via the link at the top of this page.
  • By sending us your computer slip with a stamped addressed envelope and ticking the items required. (Correct use of this slip is a great help to our staff.
  • By leaving your computer slip at reception after ticking the items required and picking up the prescription two working days later.
  • By faxing details of the items required to us on 0870 890 2529 and picking up the prescription two working days later.

Nearly all repeat medication will need reviewing at some stage and you should discuss this with your doctor when you are seen for the condition that requires treatment. A review of your medication will also be indicated by a message on the computerised Repeat Prescription order form attached to each prescription. This also indicates the number of further issues of repeat medication you may have before seeing your doctor again

Always order your prescription in good time - don't wait until your tablets have gone. We regret that we do not allow our staff to take prescription requests over the telephone, to avoid the possibility of dangerous mistakes.

Some chemists will collect your prescription from the surgery for you.

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Collection of Repeat Prescriptions

Your repeat prescription request will be ready for collection in two working days - either from the surgery or from the chemist nominated by you.

Please come after 16:30 to collect your prescription. The prescriptions are not signed by the doctors until after lunch and therefore are not usually ready for collection until late afternoon. 

Failure to collect your medication within a month of requesting it will automatically lead to its destruction by the practice.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Hospital Prescriptions

Any medication issued from the hospital must be collected at the hospital pharmacy. If it then needs continuing we will prescribe once we receive consultant letter.

If a consultant signs you off work, you must provide the first medical certificate. This needs to be issued by the consultant.

Private Prescriptions

If you have been to see a private consultant you should obtain your first months prescription via the private prescription you have been issued. If you are to continue with the medication prescribed by the private consultant subsequent prescriptions may be issued on an NHS prescription. This is at the doctor’s discretion after reviewing practice and PCT policy on prescribing. These prescriptions will also take 48 hours to produce.