Appointments

Extended Access Appointments

We offer Extended Access Hub appointments to patients of our Practice and other Practices in the local area. These clinics run on Monday evenings between 6.30-8pm and on some Bank Holidays throughout the year.

Patients from the Grove can also book Extended Access appointments at hubs located at various other local Practices at times outside of normal core hours throughout the week and at weekends.

These appointments can be booked by our receptionists using a Separate Hub system. Other hub Practices are Annandale Medical Centre, Fairbrook Medical Centre, Highview Medical Centre, Little Bushey Surgery, Parkfield Medical Centre, Schopwick Surgery. Please contact reception to check the availability of these appointments.

Notice: until further notice we will not be open Monday evening 18:30 till 21:30 but we can offer telephone appointments and also for medicals.

Telephone Appointments

We also offer telephone appointments. This is separate from the Extended Access and are for clinics that are run outside of our core hours. These clinics are on Monday evenings between 6.30 – 9.30pm, but are occasionally held on other week nights or at weekends.

Making an Appointment

To book an appointment ring our main switchboard number on 0203 538 3959. Alternatively, you can book via our online services.

 

The Grove Medical Centre will now be offering

Telephone triage every day MON-FRI from 8am to which Doctors will make decision if patient need to attend surgery

Telephone triage also offered for Saturdays - for medication reviews and Results

Nurse appointments can be made to attend Surgery for :

  • Blood Tests
  • Wound Care
  • Well Women clinc's
  • Injections - NOT child IMMUNISATIONS -
  • Diabetic checks with Nurse Clare
  • Asthma Reviews will be done by phone

All Patients are to let us know  they have arrived to which we will ask them  to wait in their cars as we are  limited to how many Patients we can have in the Surgery due to 2 metre safe distancing

Results available from 3pm by PHONE ONLY

Home Visits

Home visits are for housebound patients or those patients that are deemed to ill to attend surgery. Lack of transport is not a reason for requesting a home visit. Whether or not a doctor will visit is at their discretion and they will usually telephone before visiting’.

Please ring before 10.00am to arrange a visit and let us know if your condition is urgent. It is safe to bring children with temperatures to the surgery. They will be seen more quickly and, if infectious, can be accommodated in a separate room.

Children will not be seen at home except in exceptional circumstances.

Need a continuation sick note?

Particularly due to the current Corona Virus situation we must minimise the amount of patients visiting the surgery. We therefore request that Continuation Sick Notes are requested online. 

Please provide an email address to which your sick note may be sent; and a mobile number, where possible, in case the Doctor needs to contact you.

Thank you for your co-operation.

Click here to complete the request.

Not Registered for Online Services?

Chaperones

Please ask if you require a chaperone for any examination.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Cancellations & Reminders

Cancel an Appointment

Unfortunately between 24th July 2019 and 2nd August 2019, 18 patients did not attend their appointments with a GP and 40 did not attend their appointments with a nurse and did not cancel. These appointments could have been released to others .

Please remember to cancel or rearrange your appointment if you can no longer attend.

If you need to cancel an appointment, please call the surgery using option 3.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.