COVID-19 Information

Notice: Patient's MUST wear their own face covering/mask to enter the practice when attending for appointments.

Coronavirus (COVID-19) update - Referrals

In view of the current Covid-19 crisis, hospitals will not be accepting any routine referrals and are screening all urgent referrals. Please do not request routine NHS or Private referrals from the GP but do contact us if you have acute concerns or a deterioration in your medical condition.

Our Practice and local hospital trusts are constantly reviewing and adapting protocols in line Government and NHS England advice and we hope to resume normal service as soon as possible. Thank you for your co-operation.”

Coronavirus Notice

Patients could be referred to a specialist clinic in Borehamwood, if showing symptoms  of having COVID-19.  

This is a dedicated clinic that is expertly prepared to safely assess patients who may be suffering from Covid-19 infection. This clinic is carefully set up to reduce the risk of possible transmission between patients and staff. 
 
The clinic will call you within the next 1-2 hours and inform you of the next steps. Please do not turn up until you are given a dedicated time slot. 

Please note that the practice is experiencing an increased number of telephone calls, emails and prescription requests and it is taking us longer than usual to respond. Please bear with us during these demanding times.

We are trying to reduce the need for patients to attend our surgery so please download the NHS APP https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ or use the prescription and sick note sections of our website for requests. 

Our processes and appointment system may change on a daily basis. At present we are offering triage appointments only and have stopped all advance bookings of appointments with GPs. Patients will need to call at 8am for a triage appointment. There will be a limited number of afternoon triage appointments released at 1.30pm for urgent problems.

The Practice staff will be meeting regularly to discuss further developments – The Practice will be closed between 1pm - 1.30pm on most days each week for these meetings. 

We thank you for your understanding and apologise for any inconvenience the changes may cause.

 

Advice for Parents

When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS 111 or go the Accident and Emergency Department (A&E). During the current situation and while the government is asking everyone to stay at home, it can be confusing to know what to do. The following attachment will provide you with some helpful guidance: Parent Guide COVID-19

While COVID-19 going on we will not be doing any child immunisation clinics. These will be offered by the school nurse who will contact parents. Any queries please call 01727 732062 but please only call if you have not had any contact by letter to make an appointment. Parents will only be contacted when vaccination is due.

Sick Notes

GPs are not issuing sick notes for self-isolation – Please do not call the Practice for self-isolation sick notes or request these via email or our website - Digital copies can be downloaded from NHS 111 online - https://111.nhs.uk/covid-19

Help in the community

Help in the community whilst the Covid-19 epidemic to help with dog walking, shopping help to urgent appointments see link below.

www.communities1storg.u./covid19support
Tel: 020 8207 5115
Email: lp@communities1st.org.uk

Domestic violence or abuse

Domestic violence or abuse can happen to anyone. Find out how to recognise the signs and where to get help.

If you're worried someone might see you have visited this page, the Women's Aid website tells you how to cover your tracks online.

Domestic violence, also called domestic abuse, includes physical, emotional and sexual abuse in couple relationships or between family members.

Domestic violence can happen against anyone, and anybody can be an abuser.

Getting help and support for domestic violence

You do not have to wait for an emergency situation to find help. If domestic abuse is happening to you, it's important to tell someone and remember you're not alone.

Extra support during coronavirus

Advice to self-isolate due to coronavirus does not apply if you need to escape from domestic abuse.

Many pharmacies have safe spaces where you can get information about support and make calls.

Find pharmacies offering safe spaces on the UK Says No More website

Other ways to get support:

You can also email for support. It is important that you specify when and if it is safe to respond and to which email address:

  • women can email helpline@womensaid.org.uk. Staff will respond to your email within 5 working days
  • men can email info@mensadviceline.org.uk
  • LGBT+ people can email help@galop.org.uk

The Survivor's Handbook from the charity Women's Aid is free and provides information for women on a wide range of issues, such as housing, money, helping your children, and your legal rights.

If you are worried that you are abusive, you can contact the free Respect helpline on 0808 802 4040.