Steroid Emergency Card – Click here for information

We request that Repeat Prescription requests are made using the NHS app or on-line services where possible. If you do not have an online account you may send an email to scripts.thegrove@nhs.net

NHS App - https://www.nhs.uk/nhs-app/about-the-nhs-app/

Download the app from google play or Apple App store:

Google: https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline&pli=1

Apple: https://apps.apple.com/us/app/nhs-app/id1388411277?ls=1

On-line services - https://www.patientaccess.com/

Additionally we ask that you identify, on the request form, which Pharmacy you would like to collect your medication from. Your prescription will be sent by EPS (electronically) to this pharmacy within 2 full working days.

Please note: ONLY medication related requests will be addressed; anything else will be ignored. Thank you for your co-operation.

Nearly all repeat medication will need reviewing at some stage and you should discuss this with the clinical pharmacist. You may be required to have certain blood tests or complete health questionnaires via text message or using our surgery pod.

Always order your prescription in good time - don't wait until your medication has run out. We regret that we do not allow our staff to take prescription requests over the telephone, to avoid the possibility of dangerous mistakes.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Any medication issued from the hospital must be collected at the hospital pharmacy. If it then needs continuing, the GP will take over prescribing responsibility once we receive the consultant letter.

If a consultant signs you off work, you must provide the first medical certificate. This needs to be issued by the consultant.

If you have been to see a private consultant you should obtain your first months prescription via the private prescription you have been issued.

If you are to continue with the medication prescribed by the private consultant, subsequent prescriptions may be issued on an NHS prescription. This is at the doctor’s discretion after reviewing the consultant letter and will be in line with the ICB prescribing formulary.