Practice Updates

22nd Jun

Patients no longer required to wear face masks in Practice

Due to recent changes in COVID infection control guidance the Grove Medical Centre will no longer require patients to wear a mask in the Practice. However, patients with acute respiratory symptoms will still be required to wait outside and wear masks when entering the Practice. This is to reduce the risk to other patients and staff.

We still encourage patients and staff to continue to wear masks, if they prefer.

On some occasions, the clinician may request you wear a face mask during your consultation. We ask that you comply with this request.

Please be aware that we will continue to review our protocols according to national guidance.

We thank you for your cooperation, especially during this challenging pandemic.

The Grove Medical Centre

27th Apr

Dr Rose is retiring in June 2022

It is with great sadness that we have to announce that Dr Rose will be retiring at the end of June 2022. Dr Rose has provided care for the Practices patient population for 30 years and she will be dearly missed by all staff and patients. The Grove Medical Centre would like to thank Dr Rose for her hard work and dedication as a GP and Partner of the Practice and we hope you all will join us in wishing her a very happy, relaxing and well deserved retirement!

15th Jul 2021

COVID Restriction Update – July 21

Covid Restriction Update: July 2021

Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

From the 19th July nothing will change at the surgery - patients will need to still wear a mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE.  We do understand that it can be frustrating, but we know that when people come to us, they are sick and vulnerable (and some cannot receive the covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people. 

In terms of opening up, we like to manage your queries in the safest way possible which means we have to reduce the number of patients entering the Practice unnecessarily. We have never stopped assisting with your queries when you come to Practice entrance and we have never stopped patients entering for appointments. In fact, our GPs have consulted with much higher numbers of patients than we did pre-covid, not counting vaccinating a majority of the adult population twice in the last 6 months.


Grove Medical Centre has come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe for ALL patients as we can.


17th May 2021

You may have seen on the news that from Monday 17 May, doors at GP practices are ‘re-opening’.

As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe.

As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing. We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians’ time to best support our patients – particularly those who need us the most.

We will keep you updated as soon as we are clear about how we can re-open our reception areas safely. Thank you for your support.

21st Jan 2021

Update on services

All NHS services are under severe pressure at the moment, as we look after increasing numbers of patients who are sick with covid-19 and other seasonal illnesses.

We are also delivering the huge and vitally important covid-19 vaccination programme.

So that it can focus on these really important issues, you GP will understandably be prioritising urgent cases.

This means that when you contact your local practice, they will have an initial conversation with you to understand how urgent your health needs are.

If you have an issue that is not urgent, you may to wait longer than usual until your problem or concern can be dealt with.

Do please make sure that you continue to get in touch with us if you need to. This is particularly important if:

  • your problem is urgent;
  • you have long term condition that is getting worse
  • you are worried about symptoms that might indicate cancer 

Please also remember you can call NHS 111 for urgent concerns, and 999 for serious emergencies. 

Your local pharmacist can also help with minor complaints 

For adults with mental health problems including depression and anxiety, you can refer yourself directly to the local wellbeing service, via their website

If you’re experiencing a mental health crisis, call this freephone number: 0800 6444 101.  

We have a childhood illnesses leaflet free to download here, full of advice and information for parents and carers of young children 

Herts Help has a range of support and information to help people though the lockdown here 

Thank you very much for helping us all manage under these very difficult circumstances.


30th Apr 2020

Eye Problems

Patients with any eye problems/concerns please see link below

Patients can start an online call using the button on the webpage if they have eye problems.

10th Sep 2019


What is sepsis?

Sepsis (also known as blood poisoning) is the immune system’s overreaction to an infection or injury. Normally our immune system fights infection – but sometimes, for reasons we don’t yet understand, it attacks our body’s own organs and tissues. If not treated immediately, sepsis can result in organ failure and death. Yet with early diagnosis, it can be treated with antibiotics.


Sepsis can initially look like flu, gastroenteritis or a chest infection. There is no one sign, and symptoms present differently between adults and children.

How to spot sepsis in adults

Seek medical help urgently if you (or another adult) develop any of these signs:

  • Slurred speech or confusion
  • Extreme shivering or muscle pain
  • Passing no urine (in a day)
  • Severe breathlessness
  • It feels like you’re going to die
  • Skin mottled or discoloured

How to spot sepsis in children

If your child is unwell with either a fever or very low temperature (or has had a fever in the last 24 hours), call 999 and just ask: could it be sepsis? A child may have sepsis if he or she:

  • Is breathing very fast
  • Has a ‘fit’ or convulsion
  • Looks mottled, bluish, or pale
  • Has a rash that does not fade when you press it
  • Is very lethargic or difficult to wake
  • Feels abnormally cold to touch

A child under 5 may have sepsis if he or she:

  • Is not feeding
  • Is vomiting repeatedly
  • Has not passed urine for 12 hours

Did you know:

  • 25,000 children are affected by sepsis each year in the UK
  • 1/4 of all sepsis survivors suffer permanent, life-changing after effects
  • 5 people are killed by sepsis every hour in the UK

For further information please visit the UK Sepsis Trust website -