Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us, please send your compliments, comments or suggestions to the Practice via email: thegrove@nhs.net

Medical matters cannot be dealt with via this form.

See below for details about complaints.

a person standing in front of a window

Suggestions Form

Please send your suggestions to thegrove@nhs.net

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patients feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Medical matters and official complaints cannot be dealt with via the phone. If you have a query regarding a medical matter please put this in writing and see the attached link regarding our complaints procedure.

Click here to download our complaints procedure

 

Page last reviewed: 30 April 2026
Page created: 02 September 2019